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Provide high quality managed updates for your clients

What is the Grove Technologies App Updater?

Our App Updater is a curated list of over 100+ third party, secure and tested updates that you can provide to your clients with your branding to make sure their computers are updated.

What does the App Updater cost?

We provide our updater tool to you at a fraction of the cost of the traditional tools *(JAMF Pro, Jame Now, Simple MDM etc.). Your reseller cost will be evaluated based on your companies needs.

How does the App Updater work?

You enroll your client computers into our updater tool. You then have access to their systems via our reporting portal. They start to get updates auto-installed. Its that simple.



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Reseller Version

Interested in starting a trial of the Grove Technologies Updater?



How can our tool help your bottom line?

We know that Apple Consultants are busy. By reselling our tool you can earn extra revenue and augment your service offering at all levels.

This service while great for large computer environments, works even better for consultants who manage household Mac's or businesses with less than 5 total computers.

The updater gives you insight into whats going on with regards to app failures, and crashes. Its an extra layer of protection to ensure apps are updated and secure.

Why are app updates so key?

Apple releases security updates of their software often. They have a mechanism for delivering those updates. Many third party updates do not. Some use Sparkle, others update on their own, and others require you to go to the developers website to manually download the update.

This puts you the consultant in a bad position. You can make a recommendation that your clients update but then have no way to monitor or enforce that recommendation.

FAQ

A few of our most frequently asked questions.



What Apps do you curate?

We curate a large list of software so you can rest assured that you are getting the most comprehensive updates for your system

How secure is the platform?

Every connection from the client or administrators computer to the cloud is fully encrypted to ensure protection against man in the middle attacks. Certificates are managed by the Lets Encrypt initiative and are automatically renewed on a rotating 3 month basis.

Storage in the cloud is fully redundant. We use data-centerss in the cloud on East, West and Central and they all auto-synchronize. Users connect to the location they are nearest to or the one that has the most bandwidth to ensure optimal performance.

We are a Google for Enterprise customer so we get priority support and are covered by their 99.5% Uptime SLA. If the Google Cloud service is offline, clients computers will not notify the user nor cause issues, it will silently fail in the background and then reconnect when the service is available.

The reporting system that dedicated cloud users can login-to is available over HTTPS and secured by reCaptcha 2. Certificates are managed by the Lets Encrypt initiative and are renewed on a every 3 month basis as they expire. Download the full whitepaper here.

How is the system managed?

Grove Technologies tests updates weekly, after testing we commit our changes using GIT to our local repository and that gets synchronized to the Google Storage Cloud using yet another keystore file that is only installed on one computer at Grove Technologies headquarters. When we transmit the data we use via third party VPN obfuscation technology to ensure that our transmission of updates to the cloud is secure.

Security patches are tested and released at a higher level of frequency than other updates typically the next day or immediately if they are critical. Patches like this take resources that are covered in our enterprise packages. Download the full whitepaper here.

What is your current uptime status?

You can see the latest uptime status here.

Who do we contact for support?

Please email us here, and note the name and email address associated with your App Store subscription or contract.

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Grove Technologies℠

ABOUT Grove Technologies℠
We are a team of Apple Certified experts that all have backgrounds in either online digital marketing and media, education or managing non profits. We know how to keep your systems safe, online and secure.

Grove℠ is the place where your Apple technology thrives. Check out our managed services. Our App Store solution will keep your computers updated with our tested Apple and Third Party updates. Do not wonder if your up to date or protected.

Know you are.

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