An email will be automatically sent with download instructions. Remember to unblock the domain jonbrown.org sometimes spam filters will filter out the automated email that gets delivered after a purchase. Please check all junk folders before contacting.

If you are sure that you did not receive an automated email, then please use the form above to reset your password. A new email will automatically be dispatched. Please wait between 5 - 15 minutes for delivery. If this does not work contact us at [email protected].

You can retrieve your lost password and or serial information by using the form above. Enter the email address that is connected to your pay pal account or the email used during purchase in order for our system to find your record. Once it locates your record your information will be delivered.

We monitor purchases very closely, if we see that there is a double purchase for the same product then we will alert you and refund you for one of the purchases. Please be patient as it can take up to 24 hours for some refunds to process completely.

Our refund policy is a 30 day policy. If your unhappy or find the software not to your expectations then we will refund. However each purchase does offer free updates for the life of the software, which means that most of the features that people want get added in with time.

If you've encountered a problem and your question is not answered here, please feel free to contact us at [email protected].

Please make sure to mention which software or widget you have and what version it is.