Computer Support Pricing Plans
Starter
Includes simple but powerful support for up startups with one location and a small team.
- 8 hrs On Site Support
- 8 hrs Remote Support
- 1 Monitored System
- 1 Location
- 8/5 Remote support
- Network Management
Business
For cutting edge companies looking to stay competitive in the market and to grow with the technology.
- 24 hrs On Site Support
- 24 hrs Remote Support
- 3 Monitored Systems
- Multiple Locations
- 8/5 Remote support
- Network Management
Enterprise
Everything you can get from a our business solution and more to keep your business on track for success.
- 48 hrs On Site Support
- 48 hrs Remote Support
- 4 Monitored Systems
- Multiple Locations
- 8/7 Remote support
- Network Management
All our annual plans include
We provide best in class tools that help us keep your systems running smoothly.
First class support
You get to schedule onsite work with at least 1 week notice and remote work with little to no notice to the location noted in the agreement.
Monitoring Software
Sit back and relax and let your Mac do the heavy lifting. Our monitoring tool alerts us whenever there is a problem on your mac so we can handle it proactively.
Full documentation
Whenever we complete a project or solve a problem we document that internally and provide that to our clients. We also encrypt sensitive shared passwords & emails.
Fleet Management
Our systems manage your software, updates from Apple, and only allow trusted, tested and vetted items to be installed on your workstations.
Security Tools
We ensure that viruses and malware items are identified and removed from all workstations in a systematic and predictable way.
Quarterly Review
We sit down with all our clients on a quarterly basis to ensure overall clarity and satisfaction. We also project plan and prioritize future projects, tickets and more.
Asset Management
We catalog and maintain an active inventory list of all your deployed computers and IT hardware. We help you see the entire picture of your entire fleet.
Monthly Reports
We send you a monthly report so you can see what we have done. It also will show any outstanding issues and an at a glance view of all systems that are doing great.
Helpdesk Platform
We let you login and see all active open tickets from anyone at your organization so you can prioritize, review, approve or deny any action on any active task in the queue.
Do you have questions
Are you getting the best support for your team? Need more clarity on our support plans?
Here are the answers to some of the most common questions we hear from our happy customers
Not ready to sign a contract?
You can still give us a try!
- Billed in 30 minute increments with a 2 hour minimum for on site visits.
- Prepaid hours do not roll over so use them or lose them.
- A discount will be applied on all prepaid hourly allotments in blocks of 10 or more.
VOIP / SIP Pricing
We provide top tier level VOIP and SIP services. Our phone services save you money and frustration. You can see our pricing here.
Network Pricing
Let us manage your network from top to bottom. See how we can help you stabilize your network systems and save you money. See our pricing here.