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Network Management Pricing Plans

Managed Network pricing plans

Because every company is different, we provide multiple network management plans to fit your needs.

Not want you need?

If you are looking for additional advanced services not listed here, drop us a line.

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Starter plan

For individuals & small business

1,500

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  • Testing firmware patches.
  • Applying security patches & firmware.
  • Firewall log monitoring.
  • Router & Switch management.
  • WiFi System management.

Premium plan

For enterprise teams

2,500

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  • Everything in Starter plus..
  • External network monitoring.
  • Internal LAN monitoring.
  • VPN Management.
  • Phone system management
  • Cloud services management

All our plans include

We provide best in class tools that help us keep your systems running smoothly.

First class support

You get to schedule onsite work with at least 1 week notice and remote work with little to no notice to the location noted in the agreement.

Monitoring Software

Sit back and relax and let your Phones do the heavy lifting. Our phone monitoring tools alert us whenever there is a problem on your phone system so we can handle it proactively.

Full documentation

Whenever we complete a project or solve a problem we document that internally and provide that to our clients. We also encrypt sensitive shared passwords & emails.

Quarterly Review

We sit down with all our clients on a quarterly basis to ensure overall clarity and satisfaction. We also project plan and prioritize future projects, tickets and more.

Asset Management

We catalog and maintain an active inventory list of all your deployed computers and IT hardware. We help you see the entire picture of your entire fleet.

Monthly Reports

We send you a monthly report so you can see what we have done. It also will show any outstanding issues and an at a glance view of all systems that are doing great.

Helpdesk Platform

We let you login and see all active open tickets from anyone at your organization so you can prioritize, review, approve or deny any action on any active task in the queue.

Do you have questions

Are you getting the best support for your team? Need more clarity on our network plans?

Here are the answers to some of the most common questions we hear from our happy customers

What doesn't the packages above include?
We offer best in class Mac Management and VOIP services that are not included in the packages above. Network Management customers get Network Management services only but additional Mac support plans exist to help ensure overall stability.
What is the typical response time for a support question?
We strive to hit a 30 min response time for all requests that come into our support helpdesk. We guarantee a response in an hour at a minimum.
What types of systems do you monitor?
Typically for a Mac support plan we monitor and will manage servers *(BIM, OSX Server, Windows Server, RAID Server etc.. ) or any non-network based appliance. Due to the overall complexity of Network Management and support we charge for that as a separate service as shown above.
All our systems and internet are down what should I do?
Call our Network Operations Center, at the number you were given during your on-boarding as a Grove Technologies® customer or email support@grovetech.co.

Not ready to sign a contract?

You can still give us a try!

  • Billed in 30 minute increments with a 2 hour minimum for on site visits.
  • Prepaid hours do not roll over so use them or lose them.
  • A discount will be applied on all prepaid hourly allotments in blocks of 10 or more.

Our Hourly Rate

175

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VOIP / SIP Pricing

We provide top tier level VOIP and SIP services. Our phone services save you money and frustration. You can see our pricing here.

Support Pricing

Let us manage your Mac fleet from top to bottom. See how we can help you stabilize your Mac systems and save you money. See our pricing here.