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Frequently Asked Questions Surrounding Apple's Expanded Protections for Children

Apple’s recent announcement that it would soon be releasing two new technologies aimed at protecting children has generated a firestorm of media coverage and questions from customers. Unfortunately, much of the media coverage has been based on misconceptions about how the technology works, abetted by uncharacteristically bungled communications from Apple. It’s not inconceivable that Apple will modify or even drop these technologies in the official release of iOS 15, iPadOS 15, and macOS 12 Monterey, but in the meantime, we can provide answers to the common questions we’ve been hearing.​...

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Ever Have Trouble Printing- Try a Different Printer Driver

Some clients have reported problems with HP laser printers failing to print. Sometimes there’s an error. Other times, the print job just disappears into the ether. It’s unclear why this is happening or how widespread it is, but here’s a workaround that can help. Create a new printer configuration by clicking the + button in System Preferences > Printers & Scanners and selecting your printer in the list. Then, from the Use pop-up menu, choose something other than the default Secure AirPrint driver. We’ve had the most luck with Generic...

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Filter What's Showing in Photos to Focus on Specific Types

You know you can make albums and smart albums in Photos, and do searches to find photos that contain particular objects. But what if you want to separate photos from videos, identify which images in an album have been edited, or pick out just the ones you’ve favorited? For that, use Photos’ filters. On the Mac (below left), click the Showing menu in the upper-right corner, and in iOS and iPadOS (iPhone screens below right), tap the ••• button in the upper-right corner and tap Filter. Either way, you can...

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How to Take the Annoyance Out of Your Key Passwords and Passcodes

We constantly say, “Use a password manager!” for good reason. Password managers make it easy to generate, store, and enter strong passwords. You don’t have to decide whether or not your password is strong or weak, remember it, and type it accurately every time you log in to a website. Seriously, just get 1Password or LastPass, or you could use Apple’s iCloud Keychain. But what about those passwords you have to enter regularly, like your Mac’s login password, your Apple ID password, and the master password for your password manager?...

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Nightstand Mode Makes Your Apple Watch a Helpful Bedroom Companion

Most Apple Watch users charge their watch every night, putting it on a charger as part of a bedtime routine. If that’s you, make sure you’re not missing one of the Apple Watch’s best features: nightstand mode. When you enable it in the iPhone’s Watch app, in General > Nightstand Mode, a charging Apple Watch displays the charging status, current time and date (in a large, easily readable font), and the time of any alarm you’ve set. It uses a green color that won’t shock your eyes in the middle...

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Picking the Best Mac for a College-Bound Student

Do you have a child heading off to college soon? As you’re undoubtedly aware from high school, a computer is essential for a college student. If you haven’t been paying close attention to Apple’s Mac lineup, you might wonder which model makes the most sense. First, don’t buy anything without first checking with the college. Many college departments have specific requirements based on the software that students have to use in their classes. Generally, these revolve around processor type, amount of RAM, and storage space. Luckily, current Macs should meet...

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