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Why Building a Strong Team is Essential for Post-Merger Success: Our Experience

Jon, in some of your strategic planning, now that the merger has fully taken place, as Joe mentioned earlier in the conversation, it’s always a challenge to expand your team, grow your team, and it’s, yeah, there’s a financial burden there. Was there a roadmap for you that was provided? By your buyer that said, look, once we do this acquisition, we’re gonna give you the ability to hire on three, five people. So we’re not only gonna allow you to add more clients in the DC area, but we’re...

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Embracing the Change: How I Transitioned from Independent Operator to Employee

So how does that break down geographically and how do you put the hat on of VP of Technology and Cybersecurity at Interlaced versus Running Grove and is there a process you’re heading toward where. Everything is under one umbrella ultimately. Owner operators tend to become very bad employees because they are just aren’t used to working under a construct that they don’t have any control over. So I certainly went through that and still am going through that sort of transition. The one thing that’s been very helpful in...

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Bridging the Gaps: Our Focus on Unifying for Success

What we’re moving towards is a more unified company. We are acquisition number two. For this company. So they actually acquired a company in the Los Angeles called 318 318. Might sound familiar to some of your viewers because I believe Charles Edge worked there as the CTO back in the day and funny story, I guess people are still calling looking for Charles to this day. So they were acquisition number one, and then we were acquisition number two, so they were acquired about a year prior to us...

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How I Got my First Client!

Many years ago I worked at a graphic design firm and digital marketing company as their IT director. At that company they had a second floor that was mostly unused and they sublet the space out to some small startups, part of my job was’t to just support the needs of the company and its staff but to support these small startups as well. Make sure they had internet and access to audio visual technologies in conference rooms that sort of thing. I built relationships with many of those startups....

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Overcoming the Fear of Starting a Business: Tips for Low Budget Entrepreneurs

In 2023 I am resolving to reflect more on the past and provide insights into my business journey and life experiences. I am challenging myself to post one video a week for the entirety of 2023 with reflections on the founding of my company Grove Technologies, an MSP that I started and took from inception to sale. I invite you to follow along with me along the way, as I chronicle lessons learned and tough business decisions that I had to make. One of the first things I thought of...

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How SMS Can Revolutionize Your Client Assistance - Here's Why

The last question on that I have is, what do you do for those off hours? Do you have a expressed service level agreement or any kind of after hours support, or is it just a case by case thing? So we’re nine to five Monday through Friday, and we’re still maintaining that those operating hours, if it’s an extreme situation, Interlaced HQ is 24 by seven. So they have people that are on rotation and taking calls and primarily doing level one and after hours, and then they have...

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