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The Shift in On-Site Work: Embracing the Future of IT Services

I can’t think of many things that have to be done in person. It almost seemed like it was a fear of mine that if the client never saw me, that they would never see like the value wasn’t there in their eyes. Exactly. And that goes back to a mindset that probably was embedded very long ago. And I have a similar kind of origin story of doing things the way the company that I worked for did them and the way colleagues did them. And this goes back...

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Knowing the true value of your business!

Welcome back to Command Control Power, Jon Brown, vice President of Technology and Cybersecurity at Interlaced. And listeners may remember Jon as the owner of Grove, which is now Grove powered by Interlaced. So Jon, thanks for joining us on Command Control Power again. Yeah, happy to be here guys. Thanks for having me back. Always good to talk with you and thanks again for your support. I think that’s the other place where listeners will remember your name and company from your strong support of command control power for...

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Overcoming Obstacles: How to Expand Your Customer Base as a New Business Owner

I still remember the days when finding time off was a struggle as I juggled between being part of an IT team and the sole member of an IT department. It was during this time that I discovered a lack of choice when it came to staff augmentation consultants in my area. I saw this as an opportunity to start my own venture - Grove Technologies. At Grove, we focus on helping organizations with small IT teams, such as nonprofit organizations and design agencies, to ensure that they have the...

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Vacation? What's a Vacation?

I always seem to find myself either within a team or being the sole member of an IT department and really struggling to be able to take vacations. And when I was in that space as an employee managing Mac workstations for all of my users, but desperately trying to take time off I reached out to several consultants in the area and I was shocked to, to learn that there were very few sort of choices to pull from, and all of them did consulting, but not all of...

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Beyond Money: The Journey of Learning, Growing, and Creating Opportunities in Business

I didn’t realize the monster I had created. Every time I would go outta town, I’d still be fielding phone calls, doing remote support by phone. There was no real plan in place for handing the reins to somebody for a while. So that was my big motive to grow my team. How did you handle that? Did you grow your team over those years and where do you stand? I learned a lot about myself. I learned that I’m a little bit of a control freak and it was...

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Shout Out to MacAdmins!

So how many is your team now, Jon? We are a team of three full-time, me and two others, and we have one part-time person. And then we’ve got about 4 1099 contractors that help us out as needed. Joe and I and over the years have talked about the hiring process and how frustrating it can be and I, I toyed with the idea of someone working maybe on a part-time basis or 1099 basis. You mentioned your staff, getting them accustomed to talking with the community on Mac...

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