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Consider USB Peripherals When Troubleshooting Mac Problems

If you’re experiencing a sporadic problem with your Mac, the sort of thing that happens often enough to be annoying but not so frequently as to be reproducible, allow us to suggest one little-known troubleshooting tip. Malfunctioning USB devices—keyboards, mice, hubs, printers, etc.—can sometimes cause truly inscrutable problems ranging from startup issues to kernel panics. USB-caused issues aren’t common, but when they do happen, they can be challenging to track down. If you’ve tried everything else, disconnect all unnecessary USB devices and, if possible, swap your wired keyboard and mouse...

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Why Apple Business Manager Is a Win for Firms

If you run a company, you know how much work onboarding a new employee can be. Beyond teaching them the ropes of your business, they’ll need a Mac and potentially an iPhone or iPad as well. Setting those devices up with all the right apps, settings, and logins can take days or even weeks. And that’s just for one person—imagine if you need to lather, rinse, and repeat for dozens or even hundreds of new employees? The solution is Apple Business Manager, which ensures that every Apple device you purchase...

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New 16 inch MacBook Pro

New 16-inch MacBook Pro Model Sports a Redesigned Scissor-Switch Keyboard Responding to customer complaints and media mocking, Apple has introduced a new 16-inch MacBook Pro that features improves on its predecessor in several ways, most notably with a scissor-switch keyboard in place of the flaky butterfly-key keyboard. The 16-inch MacBook Pro replaces the previous 15-inch MacBook Pro at the top of Apple’s notebook line and starts at $2399. The 13-inch MacBook Pro and MacBook Air remain unchanged. Apple also announced that the new Mac Pro (starting at $5999) and Apple...

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Be Careful in iOS 13s Mail App

For unknown reasons, Apple redesigned the toolbar in the iOS 13 version of Mail. Such things happen, but this time, Apple made a big mistake and moved Mail’s Trash button to where its Reply button used to be. Lots of people who have become accustomed to tapping Reply are now finding themselves deleting messages inadvertently, since a tap in the same location in iOS 13 deletes the message. It’s hard to retrain muscle memory—the ability to reproduce a particular movement without conscious thought—but if you find yourself deleting messages accidentally,...

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You Can Now Access Flash Drives on an iPhone or iPad

An unexpected and useful feature of iOS 13 and iPadOS 13 is also nearly invisible, and for most uses, requires a special adapter. With this feature, the Files app now can “see” external storage devices. That’s huge—now you can move data to and from an iPhone or iPad using standard flash drives, SD card readers, or even powered USB hard drives. It’s also a great way to play videos and other data that won’t fit in the available free space on your device. (You’ll still need an app on the...

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Use the Driving ETA Feature in iOS 13s Maps App to Share Your Arrival Time

A small but welcome new feature of iOS 13 is Driving ETA, which helps you share your estimated time of arrival with a contact whenever you’re navigating with the Maps app. To use Driving ETA, start navigating to a destination in Maps, tap Share ETA at the bottom of the screen, and pick the person with whom you want to share your location and arrival time. (You’ll share in Maps with iOS 13 users and via Messages with everyone else.) The other person will receive a notification of your ETA...

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