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The Entrepreneurial Mindset: How to Think Like a Successful Business Owner

A byproduct of any business is acquiring customers and making money. If you’re not making money, some may argue that what you have isn’t actually a business. It’s a hobby. However, in my personal experience, whenever I shifted it away from thinking about the customer and the customer experience, the harder it was for me to get clients. When your goal is making money. Customers can sense that and they can sense when they are not the object of your passion, they will gravitate towards companies where customers and customer...

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Upgrade Past macOS Catalina to Keep Getting Microsoft Office Updates

We aren’t quite ready to recommend that everyone upgrade to macOS 13 Ventura, but if you use Microsoft Office with macOS 10.15 Catalina, you should start planning for an upgrade. Microsoft has announced that current versions of its productivity suite—Office for Mac 2019, Office for Mac 2021, and Microsoft 365—will receive updates only if your Mac is running macOS 11 Big Sur, macOS 12 Monterey, or macOS 13 Ventura. If you keep using Catalina, your Office apps will continue to work, but they won’t receive enhancements, bug fixes, or security...

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Protect Your Hidden and Recently Deleted Albums in Photos

Photos has long provided a hidden album you could use to hold images you wanted to keep a little more private. Until this year, however, it was security through obscurity: anyone who knew to reveal the album in Settings > Photos on an iPhone or iPad or by choosing View > Show Hidden Album on the Mac could see its contents. Now you can protect it—and the Recently Deleted album—with Face ID or Touch ID on an iPhone or iPad, or Touch ID or your password on a Mac. You...

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AutoFill in Safari Not Working? Set My Card in Contacts

We heard from a client that AutoFill in Safari suddenly stopped entering her name and address in Web forms when she chose Edit > AutoFill Form or pressed Command-Shift-A, forcing her to enter her contact information manually, like an animal. (And yes, the “Using information from my contacts” checkbox was selected in Safari’s AutoFill preferences.) Although we have no idea what caused the problem, the solution turned out to be simple. She went into Contacts, found her personal contact card, and chose Card > Make This My Card. Give this...

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New Macs and HomePod

With a handful of press releases buttressed by a 19-minute video, Apple pulled back the curtains on its new M2 Pro and M2 Max chips and announced updated Mac mini and MacBook Pro models that rely on the new chips. There are no significant design or feature changes with these updated models, just faster performance, enhanced external display support, and support for the latest wireless connectivity standards. The new Mac mini and MacBook Pro models are available to order now, with units in stores and orders starting to arrive on...

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If Your Holiday Gift Was a Tech Device, It's Time to Change the Password

Whatever consumer electronics product you can name, there’s probably a “smart” version that you configure via an app or Internet-connected interface once you’ve connected it to your Wi-Fi network. For ease of setup and to keep costs down, many such devices come pre-configured with not just a default username and password, but the same default username and password as all other units. That’s bad enough, but worse, most people never change those defaults, which is just asking hackers and malicious bots to break in and take over. This risk is...

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