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How to Downgrade Adobe Creative Cloud Apps to Regain File Compatibility

Here’s the solution to a problem that clients have run into on occasion. In a workgroup that relies on Adobe Creative Cloud apps, one person might upgrade to the latest versions of Photoshop, InDesign, and Illustrator, whereas others don’t. Suddenly, if that person opens and re-saves a file in the new version, those using the old version may not be able to open it, or certain aspects of the file may disappear. Upgrading isn’t always possible—some people may have too-old Macs or not be running a new enough version of...

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Two Quick Tricks You Can Use with the iOS Space Bar

Sure, you know that the Space bar in the iOS virtual keyboard types a space character. But did you realize that if you tap it twice, it inserts a period? (Probably, but if not, now you do.) That’s to make it easier to provide proper punctuation, which will have the added benefit of irritating your kids when you text them. Even better, if you touch and hold the Space bar in iOS 12 or later, that invokes the trackpad mode that lets you move the insertion point around in your...

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Apple Significantly Enhances the 27-inch iMac

Apple’s workhorse desktop Mac, the 27-inch iMac with Retina 5K display, hasn’t seen an update since March 2019—nearly a year and a half ago. Happily, the company has finally released a new version of the popular iMac, outfitting it with 10th-generation Intel processors, increasing its RAM and storage capacities, and improving its audio and video capabilities. Prices haven’t changed, with the low-end model starting at $1799, the mid-range model at $1999, and the high-end configuration at $2299. Separately, although Apple didn’t update either the 21.5-inch iMac or the iMac Pro,...

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How to Choose the Best Uninterruptible Power Supply for Your Needs

With so many people working from home, lots of attention has been dedicated to making sure everyone has a functional computer, a reasonably ergonomic workspace, and a decent videoconferencing setup. One thing that many have overlooked, however, is the need for a reliable uninterruptible power supply (UPS). Particularly for those using desktop Macs or external hard drives, a UPS is essential because it protects your work—and your devices—against surges, brownouts, and outright power failures. That’s especially helpful as we head into the summer thunderstorm and fall hurricane season.​ What is...

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501 Best MSP DC Winner 2020

Grove Technologies Ranked Among World’s Most Elite 501 Managed Service Providers Annual MSP 501 Identifies Best-in-Class Global MSP Businesses & Leading Trends in Managed Services Grove Technologies has been named as one of the world’s premier managed service providers on the prestigious 2020 annual Channel Futures MSP 501 rankings. For the 13th year running, MSPs from around the globe completed an exhaustive survey and application this spring to self-report product offerings, annual total and recurring revenues, profits, revenue mix, growth opportunities and company and customer demographic information. Applicants are ranked...

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Use This Trick to Find a Missing App Window

Every so often, we hear from a Mac user with a seemingly impossible problem: a document window in some app is opening somewhere outside of the screen so it’s effectively invisible and they can’t work with it in any way. Just closing (with File > Close) and reopening the window, or quitting and relaunching the app, or even restarting the Mac won’t usually help because the app will reopen the window in the same off-screen position. The solution is to try various commands in the app’s Window menu, such as...

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