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How to Back Up an iPhone or iPad with Your Mac Running Catalina

One of the most significant changes in macOS 10.15 Catalina was the breakup of the long-standing iTunes app into separate Music, Podcasts, and TV apps. But what about backing up iOS devices, which you also used to do in iTunes? In Catalina, Apple moved this function into the Finder. So if you’ve upgraded to Catalina or bought a new Mac that comes with Catalina, here’s how you can continue to back up your iPhone, iPad, or iPod touch in the Finder. One note first. If you haven’t been using iTunes...

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How to Ask for Tech Support So You Get Good Answers Quickly

Need help with something? On occasion, we all need tech support. Speaking as the people who are sometimes on the other end of those requests for help, we have some suggestions on how to get the support you need as quickly as possible. For instance, think about what we have to do if we receive an email message along the lines of “I keep getting a note that my backups aren’t working.” All we can tell from that message is that something may be wrong with the user’s backups. But...

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Apple May Announce the Use of ARM Processors for Macs

It has been touted for several years that Apple may start using ARM processors in their Mac line up. However, in recent months with AMD releasing more and more powerful Ryzen processors pundits have been guessing Apple will announce an ARM based Mac at the upcoming Apple WWDC. What could this mean for us Mac users and should you hold off on buying a new Mac? Well only 15 years ago Apple successfully moved their desktop Mac line up from PowerPC processors to intel. This was done because Intel based...

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NIST Compliance and Systems Hardening in an All Mac Environment

NIST security controls are often the most rigorous and attested cybersecurity requirements for any organization to implement. NIST controls, specifically 800-53, are recognized as the framework for companies wanting to implement requirements that need cybersecurity compliance for the federal government information systems and processing for both cloud and on-premises systems. NIST 800-53 consists of between ~100-400 controls requirements across 17 different control families depending on the FISMA rating (high, moderate, or low) of that system. For companies wanting to implement NIST security controls, specifically the technical controls including AC/AU/IA/SC as...

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Heres How to Set a Default Printer on the Mac

If you have access to multiple printers, you probably know that you can choose one from the Printer pop-up menu at the top of the Print dialog. But macOS has a feature that should make it so you don’t have to switch printers manually as often. Open System Preferences > Printers & Scanners, and look at the bottom of the Print view. The Default Printer pop-up menu lists all your installed printers, plus an option for Last Printer Used. That last one makes sense if you print a number of...

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Using an iPad as a Second Screen for Your Mac

The following prerequisites are required, unfortunately you cannot use any iPad or Mac: A compatible Mac running macOS Catalina A compatible iPad running iPadOS 13 Macs that can utilize Sidecar in Catalina: MacBook Pro or MacBook from 2016 MacBook Air from 2018 iMac from 2016 / 27-inch, 5K from late 2015, iMac Pro Mac mini from 2018 Mac Pro from 2019. iPads running iPadOS 13 that can act as a second monitor using Sidecar: iPad 6th generation 5th generation iPad iPad mini 5th generation iPad mini 4 iPad Air 3rd...

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