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Munki Theme Creator: A Theming Engine for Munki’s Managed Software Update

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Munki Theme Creator: A Theming Engine for Munki’s Managed Software Update

For many Mac administrators in a variety of sectors, an open source tool called Munki, a patch management tool, is more than prolifically used. Our mantra of being a technology agnostic consultancy agency exposes us to a wide range of Mac tools, which we continually evaluate and assess for our clients' needs. Munki is one that we internally have used for years, having found it to be a reliable and effective solution for managing software updates on Mac devices.

Jul 3, 2020

3% AI Use · Pre-AI

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Macs Switching from Intel Chips to Apple Silicon—Answers to Your Questions

At Apple's Worldwide Developer Conference keynote, the company dropped a bombshell: in the future, Macs will no longer be powered by Intel chips but will instead rely on custom-designed Apple chips. As surprising as this is, the company has made such massive transitions twice before: first in 1994 with the move from Motorola's 68000 chips to IBM's PowerPC platform, and again in 2006 with the jump to processors from Intel. Here are answers to the main questions we've been hearing.

Jul 2, 2020

4% AI Use · Pre-AI

Guidelines for OCR enforcement discretion for telehealth remote communications

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Guidelines for OCR enforcement discretion for telehealth remote communications

The Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) defines telehealth as: The use of electronic communication and information technologies, such as video conferencing, phone calls, and messaging systems, to provide healthcare services remotely. This includes consultations, diagnoses, treatments, and patient education.

Jul 1, 2020

5% AI Use · Pre-AI

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Stop Group FaceTime Video Tiles from Bouncing with Recent Apple OS Updates

Since iOS 12 and macOS 10.14 Mojave, Apple has supported Group FaceTime, which lets you have a video call with up to 32 people. However, as has become painfully obvious in today's era of non-stop videoconferencing, Group FaceTime has a feature that some find obnoxious: automatic speaking prominence that causes the video tile for the speaker to grow and move around. Happily, Apple finally took the feedback and added options to disable that feature in iOS 13.5, iPadOS 13.5, and macOS 10.15.5 Catalina. In iOS and iPadOS, disable the Speaking...

Jun 30, 2020

2% AI Use · Pre-AI

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What We Can Expect from macOS 11.0 Big Sur, iOS 14, iPadOS 14, and watchOS 7

Every year at its Worldwide Developer Conference, Apple lays out its roadmap for the next releases of each of its operating systems. The COVID-19 pandemic forced Apple to record its keynote presentation ahead of time rather than having it live, but the company doesn't seem to have tempered its ambitions for macOS 11.0 Big Sur, iOS 14, iPadOS 14, and watchOS 7. In fact, the announcements suggest that Apple is pushing forward with significant updates across all four platforms, including new features and improvements to existing ones.

Jun 29, 2020

6% AI Use · Pre-AI

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Mac to Run on Apple Silicon From Late 2020

We called it earlier this week saying Apple is likely to move Macs to their own ARM-based processors. Well, Apple has now officially announced that Macs will indeed be available with "Apple Silicon" from late 2020, marking a significant shift in the company's approach to processor design and development.

Jun 27, 2020

3% AI Use · Pre-AI

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Running Image Generation Locally on macOS with Draw Things (2026)

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Running Image Generation Locally on macOS with Draw Things (2026)

Local LLMs have rapidly evolved beyond text and are now capable of producing high-quality images directly on-device. For users running Apple Silicon machines—especially M-series Mac Studios and MacBook Pros—this represents a major shift in what’s possible without relying on cloud services. Just a few years ago, image generation required powerful remote GPUs, subscriptions, and long processing times. Today, thanks to optimized models and Apple’s Metal acceleration, you can generate and edit images locally with impressive speed and quality. The result is a workflow that is faster, private, and entirely under...

ABM Warranty 0.4.1 Walkthrough: Wrap-Up and Beta

In this final ABM Warranty 0.4.1 walkthrough, I’m wrapping up the last features I had not covered directly in the earlier videos and then focusing on support, community, and the beta program. I also want to show where the support resources live inside the app so you know where to go if you need help, documentation, or a way to send useful feedback. Additionally, I'll be covering some of the key features that were updated since the previous version, including any bug fixes or improvements made to existing functionality.

ABM Warranty 0.4.1 Walkthrough: Managed Preferences

In this part of the ABM Warranty 0.4.1 walkthrough series, I'm focusing on managed preferences and the credential packaging workflow. In the last video, I covered multiple credentials inside the app itself. In this one, I'm showing how to package those credentials so they can be deployed securely through MDM. This process is a crucial step in ensuring that your credentials are properly configured and protected within your organization's mobile device management system.

Low Profile Walkthrough and Review

Today I’m walking through Low Profile, a utility from Nindi Gill that I use when I want to inspect profiles already installed on a Mac and figure out whether those profiles contain issues I need to clean up. The value is that Low Profile gives me a straightforward way to inspect profiles installed on any Mac. This simplicity makes it easy for me to identify and address potential problems, which is especially useful when working with multiple machines or troubleshooting complex profile configurations.

ABM Warranty 0.4.1 Walkthrough: Multiple Credentials

In this part of the ABM Warranty 0.4.1 walkthrough series, I’m focusing on multiple credentials. In the first video, I showed the basic setup and how to add a single credential. Now, I want to explore what happens when I remove a credential, what changes occur when I add more than one, and how the app behaves once there are multiple contexts in play. This will help clarify any potential issues or inconsistencies that may arise with multiple credentials.

ABM Warranty 0.4.1 Walkthrough: Introduction

In this first ABM Warranty 0.4.1 walkthrough, I want to show you what the app actually does before I get into the more specific feature videos. This is the broad introduction. I’m walking through the dashboard, how I think about the warranty cards, how released devices are handled, how the filters work, how to add credentials, where the data is stored locally, and what the logging and security model looks like.

ABM Warranty 0.4.1

The 0.4.x release series for ABM Warranty is focused on operational scale. The earlier 0.3 releases were about trust, correctness, and stabilizing the foundation. Version 0.4.1 builds directly on that work by making the app more practical for consultants, internal IT teams, and managed service providers who need to support multiple environments without losing isolation, control, or visibility. This includes improvements to user interface and workflow, as well as enhanced reporting capabilities to help these users manage their workflows more efficiently.

The warranty dashboard Apple doesn’t provide… yet

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Why Apple Fleet Risk Isn’t a Security Problem—Until It Is

Security and risk are often treated as interchangeable concepts in modern IT environments, but they are not the same discipline. Security focuses on controls, enforcement, and prevention. Risk management, by contrast, is concerned with likelihood, impact, and consequence across operational, financial, and organizational domains. Frameworks such as those published by NIST make this distinction explicit: risk assessment is not a technical exercise, but a business one. Technology informs risk decisions, but it does not define them.

ABM Warranty 0.3.1

The 0.3.x release series for ABM Warranty is about tightening guarantees. Where earlier releases focused on surfacing data and making long-running operations observable, 0.3.x focuses on ensuring that what you see is complete, consistent, and safe to trust—particularly as the app is used in larger, slower, and more varied environments. This shift in focus aims to provide a more reliable foundation for users who require higher levels of assurance from their warranty management system.

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Zero-Touch macOS Enrollment with JAMF Setup Manager: A Practical Walkthrough

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Zero-Touch macOS Enrollment with JAMF Setup Manager: A Practical Walkthrough

If you're trying to streamline macOS deployments in JAMF, there’s always that moment where you realize: the built-in experience gets you *close*, but not all the way there.

Discovering Mole: A Command Line Utility for Mac Cleaning

Caches pile up, apps leave behind junk, and disk space slowly disappears. While there are plenty of GUI tools out there, most of them either lack transparency or feel overly bloated.

Introducing Pique - The Game-Changing Quick Look Plugin for Mac Admins

As a Mac admin, I'm always on the lookout for tools that make my life easier and more efficient. Recently, I stumbled upon Pique - a brilliant Quick Look plugin created by Henry Stamerjohann that allows you to view file contents in a syntax highlighted way.

ABM Warranty 0.4.1 Walkthrough: Wrap-Up and Beta

ABM Warranty 0.4.1 Walkthrough: Managed Preferences

QuickPKG - More to Unpack

A few days ago I released a review of QuickPKG, a tool I love and use almost daily. What I really love about packaging and QuickPKG is that no matter what Mobile Device Management (MDM) solution I'm working with at any given moment, it provides a universal way to create a quick package to import into JAMF, Mosyle, or any MDM. This consistency is particularly valuable when switching between projects or environments, as the process remains the same regardless of the specific MDM being used.

Low Profile Walkthrough and Review

ABM Warranty 0.4.1 Walkthrough: Multiple Credentials

QuickPKG Walkthrough and Review

I use QuickPKG when I need to turn an application, DMG, or ZIP file into a package quickly without wasting time in a heavier packaging workflow. This post follows the same path as my video: what QuickPKG is, where to get it, how I run it, what a simple packaging example looks like, and where I think admins need to be careful about potential pitfalls that can arise from using this tool.

ABM Warranty 0.4.1 Walkthrough: Introduction

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Why Focusing ON Your Business Can Lead to Greater Success

One of the hardest transitions for a business owner is moving from constant delivery work toward the kind of leadership that allows the business to scale. It is difficult to focus on the business when you are still carrying too much of the day-to-day burden yourself. Even when growth creates more resources, that does not automatically mean the work can be shared effectively right away. In fact, it's common for owners to struggle with delegating tasks and trusting others to handle responsibilities, leading to a prolonged period of burnout and...

The Importance of Effective Team Communication in Dynamic Environments

Effective team communication becomes far more important as a business moves from a small, familiar operating rhythm into a larger and more dynamic environment. When you are used to running a business as an owner-operator, much of the context lives in your head. Decisions move quickly because you already know the clients, the priorities, and the reasons behind each choice. In a larger organization, that same instinct does not scale without stronger communication.

Clearing Up Misconceptions: How Mergers Can Benefit Clients

When clients hear that a company has merged, their first assumption is often that the change is being driven by money rather than service. That reaction is understandable. If the business already seemed stable, a merger can look like a move that benefits ownership far more than it benefits the customer. That is why one of the most important parts of any merger is proving, through action, that the client experience will improve rather than decline.

Why Building a Strong Team is Essential for Post-Merger Success: Our Experience

Building a strong team after a merger is rarely as simple as adding headcount. From the outside, it can seem like joining a larger organization should immediately create more capacity, more support, and a clearer path to growth. In practice, that is not always how it works. A merger may provide a stronger platform, but it does not automatically come with an instant staffing plan or a perfect roadmap for how responsibilities will be divided.

Embracing the Change: How I Transitioned from Independent Operator to Employee

Transitioning from business owner to employee is one of the hardest identity shifts an entrepreneur can make. Running your own company means you are used to setting priorities, making final decisions, and carrying direct responsibility for the outcome. After an acquisition, that changes quickly. You may still have leadership responsibilities, but you are now operating inside a larger structure where authority is shared and not every decision is yours to make.

Bridging the Gaps: Our Focus on Unifying for Success

Acquisition changes more than ownership. It changes how you work, how you lead, and how much control you have over the decisions that shape the business every day. That shift can be harder than many owners expect, especially when you have spent years operating with full authority and direct accountability for every client relationship. As a result, it's not uncommon for acquired businesses to experience an adjustment period during which they adapt to new systems, processes, and expectations.

How SMS Can Revolutionize Your Client Assistance - Here's Why

One of the most practical ways to improve client support is to meet people where they already communicate. For many clients, that means text messaging. When used correctly, SMS can become a fast, effective support channel that reduces friction, improves response times for simple issues, and creates a cleaner record of day-to-day interactions. This approach also allows support teams to respond quickly to urgent matters, while keeping the conversation history organized and easily accessible for future reference.

Revolutionizing Tech Support with Apple Messages for Business

Apple Business Chat is one of the most practical examples of how modern tech support can become faster, cleaner, and easier for both clients and technicians. For support teams that already rely on SMS-style communication, it is not just another channel. It is a more structured way to bring real-time support into the Apple ecosystem while keeping the business side of the interaction organized. This approach allows support teams to maintain control over the conversation flow, ensuring that issues are resolved efficiently and effectively without unnecessary back-and-forth.

The Pitfalls of Growing A Team: Lessons Learned

Growing a team sounds straightforward on paper, but in practice it introduces costs and complexity that many business owners underestimate. It is easy to model growth by assuming that one additional person will quickly become productive, bill enough work, and create immediate operational relief. What often happens instead is that the owner has to spend significant time training, onboarding, and correcting work before that new hire becomes a true net gain.

Enhancing Cybersecurity on macOS: Empowering Users for a Safer Digital Journey!

macOS has earned a strong reputation for built-in security, but the real value of the platform is not just that protections exist. It is that Apple continues pushing the operating system toward more context-aware security decisions that help users make better choices before a problem becomes a breach. This approach allows users to understand and mitigate potential risks in real-time, rather than simply reacting to threats after they've occurred.

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